Projector Lamp Replacement Instructions

You may view replacing a projector lamp as a simple process, much like changing the ink on your printer, or you may view it as a complex, intimidating task that should only be done by an expensive professional, much like tuning a piano. The truth lies somewhere in between. With a little knowledge and some care, anyone can replace a projector lamp safely and ensure that it will perform properly throughout its expected life.

Proceed with Caution

It is common sense to practice some degree of caution when handling any type of light or projection bulb, but this is especially true with projection lamps – they are every bit as fragile as they are costly. Using a low-quality projector lamp or one that differs from the type recommended by your projector’s manufacturer may result in the bulb bursting, which could damage the projector and leave behind a potentially hazardous mess to clean up. The bulbs contain mercury, which is poisonous to people, animals and the environment. When handling a lamp, hold it by the lamp assembly’s handle or frame; never touch the bulb! It’s also a good idea to wear eye protection – just in case.

Use the clips, handles, or tabs on the lamp housing to handle the lamp!

Why Hands Off?

Although most projectors include warnings about coming into direct contact with the projector bulb, few offer a reason. When a person touches a smooth surface, they almost always leave behind a small amount of oil from their skin. Like any type of oil, this residue is inclined to quickly heat to a higher-than-normal temperature, creating a hot spot on the lamp. The excessive heat weakens that area of the already-fragile surface, making it much more susceptible to cracking or bursting.

Replacing the Projector Lamp
The good news is that practicing caution is the most complicated part of changing a projector lamp; the actual act of replacing it is relatively quick and easy:

1. Before getting started, make sure that the projector is cool and unplug the power cord.
2. Then, using a Phillips screwdriver, remove the screws securing the unit’s lamp cover and lift it off the projector.
3. Remove the screws that secure the lamp and – grasping the lamp assembly handle or frame – carefully lift the lamp out of the projector.
4. Remove the replacement lamp from its packaging and insert it into the projector, gently pushing down on its handle or frame to make sure it locks in properly.
5. After replacing and tightening its screws, put the lamp cover back in place and secure it by tightening its screws as well.
6. Finally, if your projector includes a lamp hour counter, consult the manufacturer’s documentation for instructions on resetting it.

Consult your manual for instructions on how to reset your lamp timer. If you don’t have your manual – click here to contact us! Chances are we have a copy.

Cleaning Up
Your projector should be working again, but your work isn’t over yet! The disposal of projector lamps is governed by federal and state laws due to the potential negative impact mercury can have on the environment. To properly dispose of your old lamp, put it in the replacement lamp’s packaging to keep it safe, and check with the U.S. Environmental Protection Agency or www.LampRecycle.org to determine how to legally dispose of it in your state, then follow their guidelines. Should one of the projector lamps break, do not attempt to pick up the debris with your bare hands, but follow the U.S. Environmental Protection Agency’s guidelines for cleaning up a broken lamp.

Visit this excellent resource for instructions on how to recycle your used projector lamps

Longer Lamp Life – Replace Less Often!

You can extend the life of your new projector lamp by restricting its exposure to extreme temperatures. Don’t subject the projector to high temperatures, such as leaving it in a car during summer months and avoid exposing it to temperatures below 40 degrees Fahrenheit.

Allow your projector to cool down before moving it, since heat increases the fragility of a lamp. A common mistake in schools is to attach a projector’s power source to a light switch to make it easier to power down. This can actually cause rapid damage to the lamp, since the projector shutdown cycle, which normally runs the fan for a bit after you turn it off to cool the lamp properly, does not have a chance to run.

Regularly clean your projector’s filter with compressed air to improve the air flow provided by its cooling fan.

Finally, many projectors include an economy mode that reduces lamp power by 20 percent. Although activating this feature will result in a slightly dimmer projected image, the difference is often unnoticeable and may prolong a standard 2,000-hour lamp’s life to as much as 3,000 hours. Consult your projector’s documentation to determine if this feature is included in your model.

As always, feel free to contact us anytime if you have any questions!

Don’t forget that, in addition to providing full support and warranty service on all of our projector lamps, we also provide discounts to K-12 schools, universities, museums, military, and select businesses.

Click the contact link to message us for information!

Or call us at 814-308-9459

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Projector Lamp Genie Expands into Europe

Following on from our success in the USA, Projector Lamp Genie has recently started selling in Europe. So far we have launched our product ranges onto Amazon and eBay in the UK and plans over the next few months will see us increase our marketplace offering to other European countries as well as set up a European version of our website.

This expansion will lead to increased purchasing power which gives us even more competitive pricing, and will benefit all of our existing customers by making Projector Lamp Genie even better value for money.

However, we don’t intend to let our expansion detract from our belief in being an ethical organization that places a lot of emphasis on excellence of customer service.

Those of you that follow the development of Projector Lamp Genie will have recently seen our new videos explaining the difference between the various types of lamp available and some advice on how to avoid getting caught out when buying a lamp. For those of you who have not yet had chance to watch them either visit our US website www.projectorlampgenie.com or watch them on YouTube
www.youtube.com/watch?v=O0JhBVctXW4 and www.youtube.com/watch?v=vkm4TdXesMw

If you have any questions arising from the videos or indeed would like to discuss anything to do with replacement projector lamps please email us at sales@projectorlampgenie.com or call us on 814-308-9459

Andy Brymer – 8th December 2014

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Projector Lamp Genie Launches Second Video

Projector Lamp Genie is pleased to announce the publication of the second video – Projector Lamp Buyer Beware.

Our first video – Introduction to Projector Lamps – looked at the different types of projector lamps and bulbs available to projector owners and gives some advice on how to decide which is the best option for you.

Our second video – Buyer Beware – looks at some of the traps that the unwitting buyer can fall into and provides advice and tips as to what to look out for on topics such as:-

  • Counterfeit lamps
  • Re-Lamping
  • Passing off or Bait & Switch

As Projector Lamp specialists we see and hear stories all the time about customers that have had bad buying experiences. A typical example comes from a recent review posted to our website by a customer in June 2014

"Absolutely Fantastic! We ordered lamps from two other vendors within one week before trying Projector Lamp Genie. We wanted OEM bulbs because we have commercial projectors that are 20 feet off the floor and we must bring a lift in to get to them to service. If you have experience with aftermarket bulbs they just don’t last! The first one – PureGlare.com was to send us two OEM lamps and they came in as cheap aftermarket bulbs! Sent them back. 2nd vendor, same deal – junk aftermarket bulbs that made the projected image look green! Projector Lamp Genie was our 3rd try. The bulbs came in fast and exactly as advertised – OEM Sanyo Lamps in OEM Sanyo Housings! AWESOME all the way around and a great price to boot. Our projectors are up and running perfectly! We will definitely order from PLG again!"

You can find our video either on our website at www.projectorlampgenie.com/us/ or on YouTube at http://youtu.be/vkm4TdXesMw.

The success we have had as a business over the past three years shows that our policy of providing advice and support to our customers and backing this up by supplying exactly what we say we will is something that thousands of projector lamp buyers want. We hope that you will find our latest video informative, and if we can help in any other way please call us on 914 – 308 – 9459 or email sales@projectorlampgenie.com or visit our website www.projectorlampgenie.com.

Andy Brymer – 29th July 2014

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Beware of “Passing Off”

A common practice to look out for is instances of resellers “passing off” products from one lamp type against another. In its simplest and most obvious form you order an Original lamp and the supplier ships you an original inside or copy lamp instead. If you are both the person that orders and the person that receives the lamp this should be fairly easy to spot, but if the product is delivered to a different contact, it may go unnoticed and you end up paying a lot more money for a potentially inferior product.

However, most instances of “passing off” are a bit more sophisticated than simply shipping lamps that are cheaper or inferior to the one ordered. Many resellers, particularly on marketplaces, use a range of terminology to mislead you into believing you are buying one thing while they are actually selling you something different. The most common examples of this are the use of phrases like “original lamp”, “original bulb”, used to describe lamps that have a Philips, Ushio or Osram bulb, but use a third party housing rather than the original supplied in the projector from manufacturers such as Epson, Sony or Sharp.

Another practice is for resellers to use words like “Authentic”, “Premium”and “Premier” etc. which can all potentially cause confusion – and could in fact refer to a lamp in any category.

We have also been made aware of instances where organizations have awarded bids to resellers who, in a classic example of “Bait and Switch,” have provided Original lamps for evaluation or even for the first shipment or two before then switching and supplying “original Inside”, re-lamps or copy lamps for subsequent deliveries.”

These are some examples that all may not be as it seems in the world of projector lamps. We hope that the information we have provided will prevent you from being conned and ripped off.

Andy Brymer – 3rd June 2014

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Projector Lamp Genie launches video series

Projector Lamp Genie are pleased to announce their first educational video an “Introduction to lamp types”. This simple 3 minute video provides a brief overview of the different types of projector lamp available today. In simple English with accompanying graphics our first video describes OEM, “Genuine Inside” and “Copy” lamps and their key features and benefits. This video will help you to understand the choices available when you need to buy a replacement lamp and hopefully assist you in making the right choice for your needs.

We intend this to be the first of a series of videos, with future productions covering topics such as; counterfeit lamps and how to spot them, how to get the best out of your projector lamp and an explanation of other terms you might come across such as “re-lamping”.

You can find our video either on our website at www.projectorlampgenie.com/us/ or on YouTube at http://youtu.be/O0JhBVctXW4. If you have any comments or would like to leave us some feedback please call us on 814-308-9459 or email us at sales-us@projectorlampgenie.com

Andy Brymer – 6th May 2014

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Projector Lamp Technology

Projector lamps have to withstand enormous pressure and massive heat to generate the light output required for projected displays, such as presentations and videos.

In 1995 UHP™ technology was developed by Philips, which allowed an increased light output and lifetime for projectors lamps. This evolution in lighting technology rapidly became the cornerstone for practically all projector bulb manufacturers.

The lamp itself is a complex mix of chemicals, including mercury, and precision electronics packaged into a sealed glass bulb. The unit is expected to operate at above 8000k (hotter than the sun!) and to withstand high pressure, in excess of 200 bar.

The lamp is developed with a high voltage ballast (or driver) and is delivered as a lamp system. This system has been developed working with the projector manufacturers to provide the optimal viewing experience from the projector and the collaboration ensures that the finished product is properly tested and meets stringent quality standards. This care is taken to ensure the lamp will provide high light output, uniform light distribution and a long lamp life.

There are seven original lamp manufacturers: Philips; Osram; Phoenix; Ushio; Iwasaki; Matsushita; Epson. These are companies who work with the projector OEMs to ensure the lamp set-up delivers the optimal performance within the projector setting. They are also the companies’, who hold Intellectual Property (IP) rights to projector lamp technology.

Some companies in SE Asia have created copies of many original lamps and sell them into the replacement market. Often referred to as “compatible” these copy lamps generally offer lower performance, poor reliability and reduced lifetimes, and in many cases they are breaking patent laws.

Andy Brymer – 25th Mar 2014

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I ordered an Eiki lamp and got a Sanyo

We get comments like this from time to time from our customers, and thought that it was perhaps a good idea to post an article in our BLOG to try to explain how this might happen and allay the fears of our customers.

Taking perhaps the most common example, historically, Sanyo manufactured projectors for both their own brand and others that they sold to Eiki. With the exception of branding and some cosmetic alterations to the case, the projectors were identical.

Sanyo produced replacement lamps for the projectors and sold them as Sanyo branded lamps and also supplied Eiki so that Eiki could sell to their customers. As specialist lamp resellers evolved, they realized that these lamps were identical except for the branding and started to supply the lower cost of the options available – irrespective of the brand of projector the user has.

An example is the 610-323-0726 / POA-LMP90 lamp from Sanyo which is identical to the 610-332-3855 / POA-LMP106 from Eiki which fits the following projector models:-

  • Eiki
    • LC-SB22, LC-XB23, LC-XB24, LC-XB27N, LC-XB29N
  • Sanyo:
    • PLC-SU70, PLC-WXE45, PLC-WXE46, PLC-WXL46, PLC-XE40, PLC-XE45, PLC-XL40, PLC-XL45, PLC-XU73, PLC-XU74, PLC-XU83, PLC-XU84, PLC-XU86, PLC-XU87

To illustrate this further, at the end of this article we have attached screen shots from the user manuals from the Eiki LC-SB22 and Sanyo PLC-XE45 showing the same lamp is used in both. The information was downloaded from www.projectorcentral.com.

The Sanyo/Eiki situation going forward is even more complicated in that in 2012 Sanyo withdrew from the projector market and their “interests” were acquired by Panasonic, who now also supply replacement lamps for Sanyo and Eiki projector models (as well as their own). To complicate the situation still further it is believed that Eiki are about to launch their own range of replacement lamps as they do not believe the ones they are buying from Panasonic represent good value!

Sanyo and Eiki are not the only brands that have had similar manufacturing/branding arrangements and there is literally thousands of similar cross references across the replacement lamp market. Just to illustrate, some of the brands that have “shared” the same basic projector designs include:-

  • Hitachi / 3M
  • Viewsonic / Infocus / Optoma
  • Panasonic / Sanyo
  • Christie / Eiki
  • Sanyo / Promethean
  • Sanyo / Eiki
  • NEC / Canon

Does any of this matter? Probably not, if you have ordered an OEM lamp for your projector, whether it says Sanyo or Eiki on the packaging is irrelevant as long as the lamp inside is the one that fits your projector. However, we are aware that for many years there have been resellers in the replacement projector lamp and RPTV market that have been less than scrupulous in the way they have conducted business. There have been frequent examples of practices such as; supplying “bare bulb” instead of the full lamp module, passing off copy lamps as OEM or supplying “refurbished” or “re-lamped” products when the customer thinks they were buying the manufacturers’ original. To these suppliers with low business morals, the cross-referencing issue can act as a bit of a smoke screen to add further confusion into the minds of the lamp purchaser.

Projector Lamp Genie does, from time to time, substitute OEM lamps with different branding for two important reasons.

  • If brand A is more expensive than brand B we will supply brand B to pass onto our customers the benefits of the lower price.
  • If brand B is out of stock we will supply brand A as generally customers order replacement lamps when they need them, and any delay usually mean a projector being out of action.

However, we absolutely promise that if a customer orders an OEM lamp from us, then we will only supply an OEM lamp.

Extract from User Manual for Sanyo PLC-XE45 showing lamp module reference numbers.

Extract from User Manual for Sanyo PLC-XE45 showing lamp module reference numbers
Source:Projector Central

Extract from User Manual for Eiki LC-SB22 showing lamp module reference numbers.

Extract from User Manual for Eiki LC-SB22 showing lamp module reference numbers
Source:Projector Central

Andy Brymer – 26th Feb 2014

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There are Copy Lamps and there are Copy Lamps!

One thing that is obvious to us at Projector Lamp genie is that “copy” or “compatible” lamps are here to stay. A copy lamp is the most common name given to those projector and RPTV lamps that are produced by replicating, rather than using, the original technology designed by either the bulb manufacturer (Philips, Ushio, Osram etc.) or the projector manufacturer (Epson, Sony, Infocus, NEC etc.)

Most copy lamps originate in China and we now estimate they have a 50% share of the total replacement market. This has undoubtedly occurred because they are cheap – typically 75% less than the OEM equivalent. But there are trade-offs. Our experience has shown that:-

  • They are often not as bright as the OEM.
  • They typically don’t last as long
  • It is 5 times more likely they will be dead on arrival (DOA)
  • They may have design faults which mean they don’t fit the projector

In addition we have heard stories of bulbs exploding or catching on fire which obviously represent a health and safety risk.

However, what we have also found is that the quality can vary significantly. At Projector Lamp Genie, we have tried hard to select copy lamps from manufacturers that produce higher quality products, both in terms of specification and reliability, and have stuck to ISO9000 accredited suppliers. Where we have found individual products that have not been up to standard we have worked with our supply chain to try to improve quality. As a consequence we believe that our range of “Genie Lamps” represent better value for money than the vast majority of other copy lamps available today, and is why we have invested heavily in our brand.

Andy Brymer – 29th Jan 2014

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“Lampless” Projector Update

In our latest BLOG we take a look at the development of “Lampless” projectors.

As all of our customers will know, buying replacement lamps for your projector or RPTV is a necessary evil. Who really wants to fork out an average of $200 replacing a consumable? Whilst at Projector Lamp Genie we try to soften the blow a little by offering a range of lamp types…

OEM – Manufacturers original lamps, highest quality – 90 day warranty

Diamond Lamps – Use original bulb, 3rd party housing, identical spec to original, typically 25% or more cheaper – 120 day warranty

Genie Lamps – Compatible lamps, typically lower specification and life expectancy than OEM or Diamond but very low cost often 75% cheaper than the OEM – 90 day warranty

…we also know that there is keen interest, from users, in the progression of “Lampless” projectors. In terms of “commercial” projectors (those used in business, education, home cinema etc.) these have been around for 3 or 4 years using a combination of laser, LED and hybrid lighting engines which work by enclosing and manipulating electrons and forcing them to emit light at a certain frequency. These types of light source have nothing to wear out and have quoted lifetimes of 10,000 – 100,000 hours which effectively means a lifetime as other components in the projector are likely to fail before the light source.

So what’s stopping them? There are three major issues: cost, brightness and the fact that the audio visual (AV) industry hasn’t yet got behind the technology.

The cost argument is really one between upfront investment and lifetime cost. Whilst a “Lampless” projector may sell for a few hundred $ more than its traditional rival, not having to buy a new lamp every year at $200 a time will result in net savings over the projectors lifetime, despite the higher initial outlay. Also, as volumes increase prices will reduce and the cost argument for “Lampless” will become even more convincing.

The brightness issue is more critical. The technologies are still in their infancy and brightness is hard to come by. A traditional projector used in a meeting room or classroom typically has a brightness of 2,000-3,000 ANSI lumens which enables an audience of up to 50 people, to see what’s on the screen with the lights on. The new technologies are struggling to get to this level without the user having to spend tens of thousands of dollars. According to Rich McPherson, Product Manager of Projectors for NEC Display Solutions of America, the technology is “roughly where projectors with high pressure lamps were 15-20 years ago.” Whilst this may be true, we don’t expect it to take anywhere near that length of time for the new technologies to catch up (Casio and Acer both have LED/Laser solutions at 2,000 ANSI Lumens) and we think that it will only be 2-3 years before brightness will no longer be a major concern.

The final, and perhaps most mystifying reason is that the audio visual industry – the manufacturers, distributors and resellers that take new products to market – has not yet got behind “Lampless” projectors. Why is a little hard to fathom out. It is highly likely that most if not all of the traditional projector manufacturers (Epson, NEC, Sony, Barco, Christie, Sharp etc.) are working on developing “Lampless” projectors and perhaps the distributors and resellers are waiting until this happens before taking the products to their customers. Whatever the reason the age of the “Lampless” projector is not with us quite yet and so Projector Lamp Genie are likely to still be in high demand for the next few years.

Andy Brymer – 22nd Jan 2014

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How to spot a Counterfeit Lamp

As detailed in our last BLOG – counterfeit lamps are becoming an increasing problem all over the world and in the US in particular. We all know that buying and selling lamps that are known to be counterfeit is illegal, but how do you spot a fake?

The price is too good to be true

It’s a much bandied about phrase, but it is also one that should be the first warning sign that something may be wrong.  If you are looking to buy an OEM lamp research will show a variety of prices from different suppliers, but these will generally be in a cluster. If you find one or 2 that are say 20% cheaper than the rest then this maybe because you are being offered counterfeit product.

Packaging

All of the manufacturers that we have encountered put their lamps in properly designed packaging which includes their logo, part number and a bar code. Whilst it is easy to copy these, the quality of the copying isn’t always to a high standard, doesn’t look quite right and can lead to suspicions. However, it is not always that simple – we are aware of some counterfeiters that have clearly bought original lamps which they then repackage into inferior “copied” boxes, whilst shipping out fake lamps in the original boxes !!!

Comparison to the original

It is likely that when you receive your new lamp and you are ready to install it, you will also have the old lamp that you are replacing and so will be able to do a visual comparison. It is possible that the design of the cage will give the game away, but probably you will need to look at the bulb markings. There are only 7 manufacturers of bulbs for all of the projectors ever made:- Philips, Osram, Ushio, Epson, Matsushita, Phoenix and Iwasaki and each has their own way of marking them – including a way of distinguishing between those that are sold to the projector manufacturer and those that are sold into the aftermarket.  This issue of bulb markings can be quite complicated, but there is an excellent website www.counterfeitlamps.com that provides a more complete explanation of what to look for.

Can anyone else help?

Yes – if you think you may have been sold a counterfeit lamp but would like to have your suspicions confirmed then we are happy to help. Using our expertise and that of our suppliers we are able to identify counterfeit goods and explain why we know they are counterfeit – usually just from photographs of the product. If you would like assistance please call us on 814-308-9459 or email us at sales-us@projectorlampgenie.com

What do I do if I find a fake?

If you suspect you have been sold a counterfeit lamp there are a number of courses of action you could take, but we would recommend that, in the first instance, you talk to your supplier. They should take back your counterfeit lamp and provide you with a legitimate OEM replacement, and importantly address their supply chain issues. Assuming they have been acting unwittingly they should be keen to address the problem – if they aren’t, advise them that they have been supplying you illegally. If you still feel you aren’t getting anywhere then you could contact the projector manufacturer – there will be a contact points for complaints on their website, or we would be happy to assist you in finding the right person.

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